Never miss a tenant call again — even at 2am
Robin answers every tenant call, triages emergencies, and sends you instant summaries — so your team can sleep and your landlords stay happy.
Incoming Call
Tenant — Unit 42
Robin (AI Assistant)
online
🚨 Urgent: Water Leak📍 42 Oak Lane, Flat B
👤 Tenant: David Chen
💧 Water coming through ceiling
⚡ Urgency: HIGH
Calling emergency plumber now 👍
Sound familiar?
The after-hours problem every letting agent knows too well.
After-hours never ends
Tenants don't care that it's Sunday dinner. Boiler out? Leak? Locked out? They expect someone to answer.
Voicemail is useless
80% of callers won't leave a message. Those who do say 'It's Dave, there's water everywhere, call me.'
On-call is burning out your staff
Rotating mobiles, 2am calls, weekends disrupted. Good people quit over this.
Landlords hear complaints first
'I couldn't reach anyone' goes straight to the landlord. Suddenly you're losing accounts.
How Robin works for letting agents
From missed calls to complete coverage in three simple steps.
Robin answers instantly
First ring. Every time. Professional greeting with your agency name.
Robin captures everything
Property address. Tenant name. Issue type. Urgency level. No more mysteries.
You get instant summaries
WhatsApp the moment the call ends. True emergencies transfer to on-call.
Built for property management
Every feature designed around how letting agents actually work.
Intelligent Triage
Distinguishes 'hallway light flickering' from 'water pouring through ceiling.' Urgent calls transfer immediately.
Structured Intake
Every call captures the details you need, consistently.
- •Property address (required)
- •Tenant name
- •Issue type
- •Urgency assessment
- •Access notes
Instant Notifications
Summary via SMS and/or WhatsApp. Tap-to-callback link. Full transcript in portal.
Your Greeting, Your Brand
'Good evening, thanks for calling Mitchell & Co Lettings. This is Robin.' Customise everything.
Built for letting agents
Live in 10 minutes
Sign up
Create an account. No credit card required for the trial.
Configure
Upload FAQs, set your tone, and link your calendar.
Forward your line
Simply forward your calls to your new Robin number.
Start capturing
Get instant summaries and see leads pour in.
Account Created
admin@robinhq.co
Number Assigned
+44 20 7123 4567
Live & Listening
Waiting for first call...
Questions from letting agents
Will tenants accept talking to AI?
What about real emergencies?
We manage lots of properties — how does Robin know which one?
How quickly can we set this up?
Simple, transparent pricing
No hidden fees. No contracts. Just results.
Pro Plan
Everything a growing business needs.
- Unlimited calls
- No per‑minute charges
- Knowledge Base
- SMS Alerts
- Local or Mobile UK Number
- Urgent Transfer
- Calendar Integration (coming soon)
No credit card required. Cancel anytime.
Stop losing leads today.
Join hundreds of UK businesses who trust Robin to handle their calls. Set up takes less than 10 minutes.